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Frequently Asked Questions

Where are you located? Can you come to my city?
Service call means that techician comes over to your place for the diagnostics and estimate.
Technician didn't perform the diagnostics, should I still pay?
It depends. If technician wasn't able to find the problem and just left, you don't have to pay
If technician didn't even open the applince, but gave you the quote, you will have to pay the service call fee. Our technicians have many years of experience and in some cases (for example, when your appliance or HVAC is making loud noice, or if there is an error code) they don't need to disassemble your appliance to determine the issue
If you have plumbing or electricity issues (which requires different type of licence), our technician won't be able to help you and will reffer you to the plumber or electirician. This means that he found the problem, and you still will have to pay the service call fee
I am a property manager / owner and I have more than 5 properties. Do you have any special offers?
Yes. For the property managers with multiple appliances we have specials. Please, call our office to discuss your options
Do your technicians carry parts, or do we need to get our own?
Our technicians carry common parts, and most of the problems could be fixed right away. However, sometimes they will need to order some parts, or get them from our part manager. This can take from several hours to several days. If we order the part, it usually take 7-10 days to get it delivered.
What types of payment do you accept?
We prefer cash, but we accept all types of payment, such as checks, credit cards or PayPal
What is your service call fee?
We offer the best prices in the Bay Area. The service call fee is $85 for the residential appliance and HVAC repair and $95 for the commercial appliance and HVAC repair, but it will be absolutely FREE if you choose to do the repairs.
I have my own part, can you install it?
Sure, we can. In this case we will charge only for the labor. However, we will not give you any warranty on the part
If it turns out that you got the wrong part, we will either install our own part or will charge you for the service call, if you refuse to do the repair.
Can my appliance be fixed today?
It depends on the problem. If you're facing a common problem that requires common part, our technician will be able to fix it on spot. However, in some cases, like when your refrigerator requires freon, we will need a second visit. Sometimes we need to order the part, if it is something not common, like a control board. Technician can't carry all the parts for all kind of appliances, that's why sometimes they will need a second visit.
How do I reschedule an appointment?
You may call any number listed on the website, or request a call back. You may also message us on Yelp or Email us Please be prepared to provide us with your address and the time of your initial appointment.

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Customer feedback from completed Bay Area service visits

Fremont

Refrigerator brands we repair

No matter where you bought it, we can fix it.We repair all major
brands, makes, and models.

We service the whole SF Bay Area

FREE 6 months warranty for parts replacement

10% OFF labor for returning customers

We work 24/7

100% satisfaction guaranteed

New and modern equipment

What Our Customers Think About Us?

David B.

Air Conditioning Repair

My central AC was blowing warm air during a heatwave. The technician diagnosed and fixed the problem quickly, then shared maintenance tips to help prevent future issues. Quick, helpful service.
Verified customer Direct customer feedback

Lisa Z.

Dishwasher Repair

My Miele dishwasher would not drain and displayed an error code. The technician tested it several times after the repair and was thorough and polite. It is hard to find honest service like this.
Verified customer Direct customer feedback

Justin L.

Furnace Repair

My gas furnace kept shutting off randomly. The technician was knowledgeable, courteous, and efficient, arrived on schedule, and cleaned up after the repair. The furnace is working properly again.
Verified customer Direct customer feedback

Jafnine N.

Washing Machine Repair

My Bosch washing machine started leaking water all over the floor. The technician arrived promptly, explained the issue clearly, replaced the faulty part, and made sure everything was working properly. Excellent service.
Verified customer Direct customer feedback

Service Area

We offer appliance repair at competitive prices across the Bay Area.

San Mateo County

Santa Clara County

Alameda County

Contra Costa County

Real repair stories

Recent Appliance Repair Cases

See photos, symptoms and completed repairs from local Bay Area service calls.

New customer offer 5% OFF LABOR Mention this offer when scheduling.
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