GE Dishwasher Not Draining in Fremont: Glass-Damaged Pump Replaced

Location: Fremont, CA

Appliance: GE built-in dishwasher, model GDT580SSF2SS, serial TD757022B

Replacement part used: Dishwasher drain pump with photographed motor P/N 265D1831G004. The removed pump body also carries component marking 265D3046P001.

Customer complaint: Water remained inside the dishwasher because the machine would not drain.

Diagnosis: Clearing the drain line did not restore drainage. Further inspection found broken glass in the sump and drain path, and the drain pump had been damaged.

Cause: Glass fragments entered the lower wash system and damaged the drain pump, preventing it from removing water normally.

Repair completed: We removed all visible glass, cleaned the drain path again, replaced the damaged drain pump, restored the connections, reassembled the dishwasher, and tested the drain function.

Result: The GE dishwasher drained normally during the final test and returned to regular operation.

GE dishwasher not draining in Fremont

A customer in Fremont requested service because water would not drain from the dishwasher. We first cleaned the accessible drain line to rule out a simple blockage, but the machine still could not pump the water out.

Because line cleaning did not resolve the complaint, the dishwasher required further disassembly and direct inspection of the sump, drain path, and pump assembly.

Broken glass found in the dishwasher sump

Inspection inside the lower wash area revealed pieces of broken glass. Small fragments can pass through or around the filter area and reach the drain or circulation system. Once inside a pump, sharp glass can obstruct the impeller or damage the pump components.

We carefully removed the visible fragments and cleaned the sump and drain path. Anyone who finds broken glass in a dishwasher should switch off power and avoid reaching into the sump with bare hands because additional pieces may be difficult to see.

Drain pump diagnosis and replacement

After the glass was removed, another drain-line cleaning still did not restore operation. That result confirmed that the problem was no longer limited to a blockage: the drain pump itself had been damaged and needed replacement.

We removed the dishwasher from the cabinet for safe access to the underside, disconnected the failed pump, installed the matching replacement drain pump, and restored the hose and electrical connections.

Drain pump part markings

The replacement pump motor is marked Johnson Electric P/N 265D1831G004, 120V, 60Hz, 0.8A, 40W, 3600 RPM. A second label on the same component also shows 265D1831G004. The removed pump body carries marking 265D3046P001.

These are photographed component markings from this repair. Parts should still be matched against the complete dishwasher model and revision before ordering because a component number is not always the same as the current GE catalog service number.

GE GDT580SSF2SS model information

The appliance data label identifies this unit as GE model GDT580SSF2SS, serial TD757022B. Using the full model number is important when selecting the correct drain pump and checking component compatibility.

Final drain test and result

After installing the replacement pump, we reassembled the dishwasher and tested the drain function. Water pumped out normally, the drain path remained clear, and the original standing-water complaint was resolved.

The dishwasher was returned to its installed position and normal operation.

Dishwasher repair in Fremont

24FAR provides local dishwasher repair in Fremont, appliance repair in Fremont, and dishwasher repair service for GE and other major brands.

If your dishwasher will not drain, leaves standing water, or makes unusual pump noise, book a repair visit online or call (510) 999-6091.