Repair Summary
- City
- Fremont, CA
- Appliance
- Kenmore washing machine, model 110.31633611, type 706-01, serial C70370184
- Replacement Parts
- Water inlet valve part number W10485881
- Problem
- The washer was not filling with water, so the customer could not use the machine normally.
- Diagnosis
- Kenmore washer not filling with water in Fremont
- Cause
- The water inlet valve failed and was not allowing the washer to bring water in correctly.
- Repair
- We ordered the replacement water inlet valve, returned with the part, replaced the valve assembly, and tested the washer.
- Result
- After the valve replacement, the Kenmore washer filled with water correctly and passed the final test.
Location: Fremont, CA
Appliance: Kenmore washing machine, model 110.31633611, type 706-01, serial C70370184
Replacement part used: Water inlet valve part number W10485881
Customer complaint: The washer was not filling with water, so the customer could not use the machine normally.
Cause: The water inlet valve failed and was not allowing the washer to bring water in correctly.
Repair completed: We ordered the replacement water inlet valve, returned with the part, replaced the valve assembly, and tested the washer.
Result: After the valve replacement, the Kenmore washer filled with water correctly and passed the final test.
Diagnosis: Kenmore washer not filling with water in Fremont
The customer in Fremont called because the Kenmore washer was not working properly. During diagnostics, we confirmed that the washer was not filling with water. When a washer will not fill, the issue can come from the water supply, inlet screens, wiring, control board, pressure system, or the water inlet valve itself. In this case, the failed component was the water valve.
After explaining the diagnosis and repair estimate, the customer approved the work and left a deposit. This particular valve was not available locally the same day, so we ordered the part and returned as soon as it arrived.
Replacement part used
The replacement water inlet valve assembly used for this Fremont washer repair was part number W10485881. The part label also listed K-78633-1 SER and 215C24. Including the model and part number helps customers with similar Kenmore washer symptoms understand what was repaired, but the correct part should always be confirmed by model and serial number before ordering.
Water valve replacement process
On the return visit, we accessed the washer valve area, removed the failed water inlet valve, transferred the necessary connections, and installed the replacement assembly. The repair required careful handling of the wiring, hose connections, and valve ports so the washer could fill correctly after reassembly.
Final test
After the repair, we tested the washer to confirm that water was entering properly and that the machine was operating normally. The Fremont customer was happy with the result and said she would use First Appliance Repair again for future appliance service.
If your Kenmore washer is not filling with water in Fremont, schedule a washer repair visit before replacing random parts. A proper diagnosis helps confirm whether the problem is the water valve, water supply, wiring, or another washer component.
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